Job Details - Senior Family Support Officer (Community and Outreach)

Senior Family Support Officer (Community and Outreach)

Ref: N/A

Salary: £24,500-£25,999 pro rata plus pension
Closing Date: 12:00, 30 November 2020

Friday 4th December 2020. Interviews will be conducted through video call and we will liaise with you as to which platform (Zoom or Microsoft Teams) is preferable.

Thrive Women’s Aid (Thrive WA) is an established and well respected organisation delivering support and services to women and families impacted by domestic abuse.

Your role will be to lead and manage the Community and Outreach Team to identify and address support needs of individual families who are escaping domestic abuse, with a specific emphasis on providing practical and emotional support. You will have an in depth understanding of risk and the support needs of families experiencing domestic abuse, and an ability to make service intervention decisions which reflect this. You will have experience of managing teams to address and assess all levels of risk, build and maintain partnership links with other organisations and ensure that the support we provide is person-centred and trauma-informed.

You will be someone who can provide high level team management and specialist support to service users, ensuring that service standards are excellent. You will model high quality practice in your own work and ensure that service user involvement and person centred approaches are embedded in the support that you and the team deliver.

You will make and maintain links with key partners, funders and internal colleagues to ensure a comprehensive package of support is available for those with complex needs and that referral pathways into specialist services are observed. You will lead and co-ordinate our organisational attendance at MARAC and you will ensure that information is shared appropriately and in line with GDPR confidentiality procedures.

You will be responsible for the recording and reporting of accurate service outcome data for use internally and for our external funders. You will ensure that comprehensive records of outcomes and activities of the service are uploaded to our data management systems by yourself and team members.

To apply Please complete an application form, noting the deadline below. Contact point for applications Antonia Ungless / antoniau@thrivewa.org.uk / 01639 894864 Closing date Monday 30th November 2020 at Midday. Interview date Friday 4th December 2020. Interviews will be conducted through video call and we will liaise with you as to which platform (Zoom or Microsoft Teams) is preferable.

Unfortunately, we are unable to accept Online Applications for this Position.

Directorate:Thrive Women’s Aid (Thrive WA)
Section:Thrive Women’s Aid (Thrive WA)
Hours:37.5hrs
Contract:PERMANENT